Frequently Asked Questions
How old is my piano?
I will need to look up the make and serial number of your piano to get the manufacture date. Please ask as I am in the home!
What days do you service my area?
I schedule appointments Monday through Sunday in order to accommodate my clients. Please call, text, email, or use the message form on the contact page to schedule! I'll get back to you within 24hrs.
Will you come to my town?
Do you sell pianos?
I'm looking to sell my piano, what do I do?
How long does a piano tuning take?
Are you pet friendly?
Can you clean the insides of my piano?
Can you install climate control systems?
Yes, I exclusively use the Dampp Chaser - Piano Life Saver System. The system is completely silent, and installed within or underneath the piano, so it is completely out of sight! This is a must have, and a great investment for pianos that experience extreme dryness and/or extreme humidity levels. Say goodbye to those sticking keys!
What forms of payment do you accept?
Do you tune aurally or with electronic tuning device (ETD)?
How often should my piano be tuned?
I just purchased a piano, can I put it near the window?
Congratulations on the purchase, this is an exciting time! I strongly recommend keeping the piano on an inside wall, away from doors, baseboards, wood burning stoves, fireplaces, windows and vents. Sometimes there simply isn't a spot that exists like this, so we do the best we can. Just know that a piano on an outside wall will cause tunings at some point to become unstable. The temperature fluctuations are greater on the outside wall and the piano reacts by changing pitch (going out of tune, sooner than we'd like).
What can I clean the keys with?
I'd recommend lightly dampening a papertowel with water. Then you can wipe the keys. Be sure that the paper towel is not too wet, as that will effect the wood underneath the plastic, or ivory keytops.
Are you scheduling during COVID-19?
As of 8/1/20; Yes! safety is top priority during these times. I am taking precautions seriously by social distancing in the home. I also wear a mask, and a face shield. I have disposable booties to go over my shoes. I also disinfect the keys with Clorox wipes before and after the tuning/repairs.
What type of upright piano do I have?
Spinets are about 36 inches tall, Consoles are about 42-44 inches tall, Studio Uprights are about 45-47 inches tall, Full Size Uprights are about 48-60 inches tall.